Refund Policy Effective Date: August 22, 2026 ChiquiRucas Society, LLC (“ChiquiRucas,” “we,” “us,” or “our”) is committed to providing clear and transparent refund policies for our memberships, merchandise, events, workshops, activities, and other Services. This Refund Policy applies to purchases made directly through ChiquiRucas unless a separate written refund or cancellation policy is provided for a specific product, event, service, or activity. Nothing in this Refund Policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law. 1. Membership Refunds Membership purchases are subject to a thirty (30)-day cancellation and refund period beginning on the original date of purchase. A member may cancel their membership and request a refund within thirty (30) calendar days from the original purchase date. After the thirty (30)-day cancellation and refund period has expired, membership fees are nonrefundable, except where a refund is required by applicable law. Cancellation after the thirty (30)-day period does not create a right to a partial or prorated refund. The thirty-day refund period is based on the original purchase date, not the membership activation date. Membership Activation Period New memberships include a thirty (30)-day activation period beginning on the date of purchase. Membership benefits, features, discounts, member-only services, and other membership privileges are not available during the activation period. The membership becomes active following completion of the thirty-day activation period, at which time the applicable membership benefits become available. The activation period does not extend or reset the thirty-day refund period. For additional information regarding membership activation, benefits, cancellation, renewal, suspension, and revocation, please review the Membership Terms. 2. Merchandise Refunds Because ChiquiRucas merchandise is made to order, all merchandise sales are final and non-refundable. Merchandise cannot be cancelled, returned, exchanged, or refunded due to: • Change of mind; • Incorrect size selection; • Incorrect color selection; • Personal preference; • Ordering the wrong product; or • Other reasons unrelated to a product defect or fulfillment error. Customers are responsible for reviewing product descriptions, sizing information, color options, and other available product information before completing their purchase. Defective, Damaged, or Incorrect Merchandise If merchandise arrives defective, damaged, or materially different from the item ordered, please contact ChiquiRucas promptly after receiving the order. We may request photographs or other information to evaluate the issue. If we determine that the merchandise qualifies for a resolution, ChiquiRucas may, at its discretion and as appropriate: • Provide a replacement; • Provide store credit; • Provide a refund; or • Provide another appropriate resolution. Any resolution is subject to applicable law and the circumstances of the individual order. 3. Events, Workshops and Activities Refund and cancellation policies for events, workshops, seminars, activities, retreats, trips, classes, and other programs may vary. When an event or activity has a specific refund or cancellation policy, that policy will be provided during registration or purchase and will govern that particular transaction. Unless otherwise stated, registration fees are subject to the cancellation and refund terms disclosed at the time of registration. ChiquiRucas reserves the right to establish different refund deadlines, cancellation fees, transfer policies, or other conditions for individual events or activities. 4. Event Cancellation or Changes by ChiquiRucas ChiquiRucas may modify, reschedule, postpone, substitute, or cancel an event, activity, workshop, seminar, retreat, trip, class, or other Service when reasonably necessary or appropriate. If ChiquiRucas cancels an event or activity, any refund, credit, transfer, or other remedy will be determined based on the circumstances, the applicable event-specific policy, and applicable law. Where reasonably possible, participants will be notified of significant changes or cancellations. A change to an individual speaker, instructor, venue, activity, itinerary item, schedule, or other component does not automatically create a right to a refund unless otherwise stated in the applicable event policy or required by law. 5. Third-Party Services Certain ChiquiRucas events, activities, travel experiences, products, or Services may involve independent third-party vendors, venues, instructors, travel providers, or other service providers. Third-party services may have separate cancellation and refund policies. Where a third party's policy applies to a purchase or portion of a Service, that policy may govern the applicable refund or cancellation. 6. Promotional Items, Discounts and Special Offers Promotional items, discounted products, special offers, promotional pricing, giveaways, or other promotional transactions may have additional or different refund restrictions. Any applicable restrictions will be disclosed at the time of the offer or purchase. Unless otherwise stated, promotional discounts do not create a separate cash refund or cash-equivalent value. 7. Refund Processing When a refund is approved, refunds will generally be issued to the original payment method used for the purchase. Processing times may vary depending on the payment processor, financial institution, or other payment service involved. ChiquiRucas is not responsible for delays caused by a customer's bank, credit-card company, payment processor, or other financial institution. 8. How to Request a Refund Refund requests should be submitted using the current contact information provided on the ChiquiRucas website. Please include: • Your name; • Order or transaction information; • Date of purchase; • Product, membership, event, or Service involved; and • A brief description of the reason for your request. Submitting a refund request does not guarantee that a refund will be approved. Requests will be reviewed according to this Refund Policy, any applicable purchase-specific policy, and applicable law. 9. Exceptions Required by Law Nothing in this Refund Policy is intended to waive, restrict, or limit any consumer rights, warranties, remedies, or refund rights that cannot legally be excluded under applicable federal, state, or local law. Where applicable law provides a consumer with a right to a refund, replacement, cancellation, or other remedy, ChiquiRucas will comply with those requirements. 10. Changes to This Refund Policy ChiquiRucas may update this Refund Policy from time to time to reflect changes in our Services, products, membership programs, business practices, or applicable legal requirements. The Effective Date at the top of this page will be updated when changes are made. The refund policy applicable to a purchase will generally be the policy disclosed at the time of that purchase, subject to applicable law. 11. Contact Us If you have questions about this Refund Policy or wish to submit a refund request, please contact: ChiquiRucas Society, LLC California, USA Website: chiquirucassociety.com Please use the current contact information provided on the ChiquiRucas website for refund requests and customer-service inquiries. --------------------------------------------------------------------------------------------------------------------Last Updated: August 22, 2026